Returns & Exchanges Policy
We want you to love your order.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at info@boostinroosters.com and include your order number and reason for return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@boostinroosters.com.
Damages and Issues
If your item arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery. Include your order number and photos of the issue, and we’ll make it right by sending a replacement or issuing a refund when appropriate.
Please note:
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Items must not be worn, washed, or altered.
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We are unable to cancel or change orders once production has begun.
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Shipping charges are non-refundable unless the error was ours or the item arrived damaged.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@boostinroosters.com.
Shipping Policy
Thank you for shopping with us!
All of our products are made to order and shipped directly from our trusted production partners.
Processing Time
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Most orders are produced within 2–7 business days before they ship.
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During holidays or periods of high demand, production may take a little longer.
Shipping Time
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After production, most U.S. orders arrive within 3–7 business days.
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Delivery times may vary depending on your location and the production partner fulfilling your order.
Multiple Shipments
If your order contains multiple items, they may be produced by different printing partners and shipped separately. You may receive multiple tracking numbers, and your items may arrive on different days.
Tracking
You'll receive a shipping confirmation email with tracking information as soon as your order ships.
Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.
If you have any questions about your order, contact us at info@boostinroosters.com and we'll be happy to help.